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Customer Service

Shipping & Delivery
Each pair of shutters is fully enclosed in a 125 lb. test single-face carton.  A 1½" EPS foam block is placed at the ends of the carton to provide additional protection for handling.  Orders are then placed in a double-faced corragated box and shipped via UPS Ground.  Included with each shipment is a complete set of step by step installation instructions.  (Bulk packaging available upon request.)
Privacy & Security
Orders are sent through a non-secure site, therefore we ask that you call us toll free at 1-800-803-0038 with your payment information or mail us a check/money order to the following:
East Iowa Plastics, Inc.
P.O. Box 350
Independence, IA  50644
Return Good Policy
If you are dissatisfied with any item that you have ordered from East Iowa Plastics, Inc., and provided that the item is returned to East Iowa Plastics, Inc. in good condition, we will immediately refund the purchase price less 20% restocking fee.  The original shipping and handling costs will not be reimbursed.

Shipping costs of any returned good remain the responsibility of the customer.

As we cannot be held responsible for goods lost in transit, all Return Goods are the responsibility of the customer until they reach East Iowa Plastics, Inc.

Please return all goods to the following address:
East Iowa Plastics, Inc.
601 17th Street S.E.
Independence, IA  50644
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