SHUTTER FAQ’S:

1.  HOW DO I KNOW WHAT SIZE SHUTTERS I NEED? 
Depending on the look that you are seeking, you may measure for the look of working shutters or for the full length of the window or door.

Length:
For the appearance of a working shutter, measure the length of each window (excluding the frame) and order the shutter in that length. Otherwise, the other preference is for it to cover the entire length of the window or door, so you would include the frame in your measurement.  

Width:
The width of your shutter depends on (1) the available space around your windows and (2) the appearance.  Make sure to watch for any obstructions that may get in the way of your shutters.  For the look of functioning shutters, the width of your shutter should be half the width of your window.  Otherwise, the following is a standard recommendation for choosing your shutter width.

WINDOW WIDTH

SHUTTER WIDTH
16" or less 6"
17"- 22" 9"
23"- 31" 12"
32"- 40" 15"
41" or more Multi-wide shutters


2. WHAT IS THE SHUTTER PROFILE?
From the mounting surface to the top of the shutter, is about ¾”.

3. CAN THE SHUTTERS BE PAINTED?
YES!  All of East Iowa Plastic’s shutters can be painted.  If you are planning to paint them anyway, be sure to check out our Paintable Shutters category – it will save you some money!

4. WHAT KIND OF PAINT SHOULD I USE?
Your shutters may be painted with a good quality exterior acrylic paint.  DO NOT use any type of vinyl-based paint.  No priming is necessary.  Shutter must be clean and free of contaminants before painting.  Test a small section for adhesion before completely painting.

5. WHAT IS THE LEAD TIME?
Normally we try to stock the common sizes.  If your order is not in stock, it would normally take no more than 2 weeks. 

6. HOW DO YOU CARE FOR AND CLEAN THE SHUTTERS?
You can simply spray with medium water pressure from a garden hose to quickly renew the attractive wood grain appearance and original luster of the shutters.  Dirt and leaves can be easily removed with a sponge or light brushing.  DO NOT USE CLEANING FLUIDS OR ABRASIVES.

7. WHAT IS THE WARRANTY?
East Iowa Plastics, Inc. provides the industry’s only lifetime warranty on fading, warping, breaking, cracking, denting or splitting.  Simply return defective shutters to place of purchase with proof of purchase.  (Note:  The Paintable shutters are excluded from the Lifetime Warranty.)

East Iowa Plastics, Inc. will not be held liable for any direct, indirect, incidental, special or consequential damages.  The manufacturer assumes no responsibility for failure or damage due to improper installation.  Our liability will not exceed the replacement of the defective shutter itself.  Installation costs will not be included.

8. WHAT TOOLS ARE NEEDED FOR INSTALLATION?
All that is needed for installation is a medium sized Phillips Screwdriver, a drill with a 3/16 inch bit, safety glasses and the color coordinated screws (provided with the shutters).

9. CAN THE SHUTTERS BE MOUNTED TO BRICK, STONE OR MASONRY?
Yes, when mounting on brick, stone or masonry products, locate screw holes so they enter mortar joints.  Drill holes to accept suitable masonry anchor (purchased separately at your local hardware store) and attach shutter with the screws provided.